Content is recognized
Emails from Gmail or Outlook, messages from Slack or Teams, files from Google Drive or OneDrive, forms and connected systems are read, classified and prepared for further processing.
Most AI tools answer. AIdentify acts: it recognizes content from documents, emails, messengers, forms or APIs, checks it against your rules and performs the matching action in the target system. The AI recognizes – your rules decide. That keeps every process traceable and repeatable; chat remains for follow-up questions and exceptions.
A request arrives by email. Someone reads it, extracts the customer number, amount and deadline, checks the details and enters them into the target system. Four minutes for one case. At forty cases a day that is more than two hours – in every department, at every site, every day. And if a deadline is missed, it often only surfaces at the customer.
Emails from Gmail or Outlook, messages from Slack or Teams, files from Google Drive or OneDrive, forms and connected systems are read, classified and prepared for further processing.
AI provides recognized content. Rules check these results before messages are sent, data is written or systems are connected.
Teams see what was recognized, which rule applies and which action follows. This keeps AI support controllable, even when data is written to external systems.
A case runs from the inbox all the way into your target system – your CRM, ERP or ticketing tool – without anyone touching it. Only exceptions that no rule covers go to a person.
Outlook, Gmail, Slack, Teams, Drive, forms or connected systems deliver new cases.
Rules check deadlines, amounts, categories, responsibilities and exceptions.
IF request from Outlook AND budget above €10,000THEN create lead in Salesforce
Every decision rests on a rule you can inspect.
AIdentify writes data, creates tickets or informs teams in the matching systems.
This selection covers the most common inputs and the most important target systems.
Triggers & inputs
Target systems & actions
In many companies, important information sits scattered across file servers, drives, in inboxes, chats or business systems. It is often unclear where the current information is, who has access and which documents belong together.
AIdentify captures content from existing repositories and makes it searchable by customer, case, deadline, amount, person or freely phrased question.
Search results remain traceable. Individual documents can be opened in a preview so users can verify the information in its original context.
Information is combined instead of stored in isolation: documents, messages, customers, suppliers, cases, deadlines and amounts can be linked with each other.
AIdentify does not have to write poetry, program or recall world knowledge. It has to recognize content from your cases. A lean model is enough for that one job – you do not need the expensive models of the large providers, and running costs stay correspondingly low.
AIdentify including its AI can be installed entirely on site, on standard hardware. A machine with an AMD Ryzen 9, 64 GB of memory and an Intel B70 Pro with 32 GB is enough to start small; the requirement grows with the number of users. Your data then never leaves your network.
Begin as a hosted service, with nothing to purchase. If you later want to bring everything in house, you simply move: the same software, your hardware, your decision.
All systems run on servers in Europe and processing follows the requirements of the GDPR. Data is encrypted in transit and at rest, and every dataset is backed up. On request, AIdentify runs entirely inside your own network.
Yes. AIdentify including its AI can be installed entirely on site, on standard hardware. A machine with an AMD Ryzen 9, 64 GB of memory and an Intel B70 Pro with 32 GB is enough to start small; the requirement grows with the number of users.
No. AIdentify only has to recognize content from your cases, not write poetry or program. A lean model is enough for that one job, and running costs stay correspondingly low.
The case goes to a person. Rules decide every standard case, chat remains for follow-up questions and exceptions. That keeps it traceable why a case was handled the way it was.
In a 30-minute call we take a typical case – a request, an invoice, a form – and show step by step what AIdentify makes of it: which content is recognized, which rule applies and which action appears in the target system. No installation and no preparation on your side.
Contact usOr write directly to info@mindsandmore.eu
minds and more Software